After a long drive with my family, we arrived late, and I realized I had incorrectly booked for the night before. Fortunately, the man at the front desk was incredibly accommodating, ensuring we received a refund and quickly rebooking us. The suite we stayed in was clean and spacious, making our stay comfortable. The hotel amenities, including the pools, added a nice touch to our experience.

The hotel had a lovely modern decor, and the spacious pool area was beautifully maintained. The staff were incredibly attentive, ensuring I felt comfortable and welcomed throughout my stay, which I particularly appreciated as a senior traveler.

We enjoyed our stay, especially the beautiful outdoor pool that our family loved. The hotel is conveniently located near lots of restaurants and amusement parks, making it easy for us to explore without a car.

My kids wished there were more towels available. We had to keep asking for extras, which made things a bit inconvenient during our family trip.

Exceptional Customer Service Saves the Day!

After a long drive with kids, we accidentally booked for the wrong night. We thought we were stuck, but Steve at the front desk was super nice. He got us sorted quickly and even refunded the previous night. The room was clean and comfy. The bar area was a nice spot to unwind, though parking was a bit tight.

Enjoyable family-friendly amenities

We had a great time during our stay! The kiddie pool was a hit with the kids, and the spacious room with two queen beds was perfect for our family. We also loved the complimentary $10 daily food vouchers which made grabbing snacks at Starbucks super convenient. However, the shuttle service to the Disney parks could be improved, especially the return schedule.

The staff here are friendly and helpful. Enjoyed the nice pool area and evening happy hour for drinks. However, the parking fees were unexpected and seemed a bit high. Overall, a decent stay for families visiting nearby attractions.

The hotel's inviting decor and spacious common areas made navigating easy, enhancing my stay. The indoor and outdoor pool areas were particularly enjoyable, providing a relaxing atmosphere after a long day of exploring.

More staff assistance at peak times would be helpful.

We enjoyed our stay with spacious rooms and clean facilities. The pools were well-maintained, perfect for relaxation. The bar and café offered good dining options. Staff provided quick service and assistance. Overall, a pleasant experience! 😊

The hotel staff were friendly and welcoming, making me feel appreciated during my time there. However, the room cleanliness left much to be desired, as I found dust and unwashed areas that detracted from my stay. Nonetheless, the amenities were decent, and the location was quite convenient for exploring nearby attractions.

great stay but minor room quirks

The decor felt upscale for the price, creating an inviting atmosphere. The pool area offered a wonderful spot for relaxation with its clean facilities and family-friendly amenities.

The room could have had better soundproofing.